AceTel

Privacy Policy

Last updated: July 28, 2026

1. Who We Are

This Privacy Policy applies to personal data collected by Ace Solutions Co., Limited ("AceTel", "we", "us") through the website www.acetels.com and related business communications. You can reach us through thecontact page.

2. Data We Collect

  • Business contact information - when you submit an RFQ, sample request or inquiry, we collect your name, email address, company name, phone number and project details.
  • Technical access data - IP address, browser type, access times and pages visited, recorded through server logs and cookies.
  • Correspondence - emails and messages you exchange with our sales and FAE teams.

3. How We Use Your Data

  • Responding to quotations, sample requests and technical inquiries.
  • Preparing proposals, MOQ options and lead time estimates for your projects.
  • Maintaining the security and performance of this website.
  • Meeting legal and regulatory obligations.

We do not sell your personal data, and we do not use it for third-party advertising.

4. Cookies

This site uses a small number of cookies for basic functionality and anonymous usage analytics. You can disable cookies in your browser settings; the site will remain fully usable for reading product information.

5. Third-Party Services

The website is hosted on Cloudflare Pages, and content management is authenticated through GitHub OAuth. These providers process technical access data on our behalf under their own privacy terms. Inquiry emails are delivered through our email service provider.

6. Data Storage and Retention

Business correspondence is retained for as long as needed to serve the business relationship and to comply with legal requirements. As a company operating internationally, data may be processed in Hong Kong, mainland China and the cloud regions of our hosting providers, with appropriate safeguards in place.

7. Your Rights

You may request access to, correction of, or deletion of the personal data we hold about you at any time by contacting us through thecontact page.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The current version is always published on this page with its revision date.